Maik loves having a plan come together. Tours, consignment notes, customer communication and driver scheduling are his specialty. As a scheduler he is a decisive factor along the supply chain. He checks deliveries and coordinates appointments with his customers. In doing so, he ensures that deadlines are met and is the contact person for customers and drivers alike. When he comes into the office and the first cup of coffee sweetens his morning, he immediately processes the daily reports from the previous day. Then the returned commission notes are checked and the tours for the next day are “pushed together”. For Maik, everything has to fit perfectly: “The tour I plan, the loading of the truck, all the way to the driver.” Because drivers don’t just come to see him for organizational reasons: “If they have questions, worries or needs, even in their private lives, they can always come to me and they know that too. It’s important to me, because you work better when you feel really comfortable. His career shows how comfortable Maik himself feels at Meyer QSL: He started working for the company as an order picker in 2006. From 2013 to 2018, the job took him to the Hamburg location, where he worked his way up to the dispatch department in the warehouse. He is proud of his achievement: “The work was definitely worthwhile or better said it is still worthwhile. Every day he faces new challenges and every day his commitment is rewarded: “Sometimes customers call just to say: “Gee, everything is working out perfectly with you guys”, that makes me incredibly proud.