Privacy policy

We at Meyer Quick Service Logistics protect your privacy and the protection of your personal data is very important to us. With this data protection declaration, we wish to inform you in accordance with the provisions of the EU Data Protection Basic Regulation (Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 – hereinafter “DSGVO”) about the processing of your personal data within the framework of the use of our website. This data protection declaration does not apply to our websites via which you can apply to us electronically or via which you can use our web shop. The respective data protection declarations of these websites (“Applicant Portal” and/or “Web Shop”) apply.

1. Responsible body in terms of data protection law

The Meyer Quick Service Logistics GmbH & Co. KG processes your personal data according to the principles of the European Data Protection Basic Regulation. Responsible for data collection and processing is:

Meyer Quick Service Logistics GmbH & Co. KG
Managing director
Markus Bappert, Florian Entrich, Thorsten Kilgenstein
Ludwig-Meyer-Straße 2 – 4
D-61381 Friedrichsdorf
Tel. +49 6175 4009-0
Fax +49 6175 4009-390

2. Contact details of the data protection officer

If you have reason to complain about data processing or general questions about data protection, you are welcome to contact our data protection officer at any time (datenschutz@qsl.eu.com).

3. Processing framework (purposes of data processing)

Through our website, we will collect, process and use the personal data provided by you only for the specified purposes, unless you give us further consent. In accordance with the principle of data economy, we undertake to collect, process and use as little personal data as possible. Accordingly, the use of our website is initially possible without providing personal data.

4. Data when contacting / business partner

Due to legal regulations, our website contains information that enables rapid electronic contact with our company as well as direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a person concerned contacts us by e-mail or via a contact form, the personal data transmitted by the person concerned will be stored in the context of the contact request for the purpose of processing or contacting the person concerned. This personal data is not passed on to third parties. Data transmission in the context of contact requests via the Internet is generally subject to certain risks. A special encryption of the data is not carried out. Please bear this in mind during transmission.

If you contact us and/or if a contractual relationship exists between you and us, we will process your personal data in this context. As a matter of principle, personal data is only collected by transmitting the information to us. However, it may also be necessary to process personal data that we receive from other companies, authorities or other third parties, such as credit agencies, tax authorities or the like. It may also be personal data that we receive through our information transmission channels with regard to possible compliance violations or in connection with compliance investigations. Relevant personal data may include: first and last name, address and other contact details, date and place of birth and nationality), identification and authentication information (e.g. register excerpt, identification card information), information within the scope of our business relationship (e.g. payment details), solvency information, company structure and ownership information, still image and video recordings (e.g. in the case of deliveries of goods) and other comparable information. You can choose at any time whether you wish to communicate with us by e-mail or by post. For technical reasons, communication by e-mail is not encrypted. The purpose of the processing is, in accordance with Art. 6 Para. 1 letter b DSGVO, to take measures which are necessary for the conclusion of a contract and subsequently to fulfil the obligations arising from the contract concluded. Your personal data may be processed in accordance with Art. 6 para. 1 lit. c DSGVO for the fulfilment of a legal obligation. These legal obligations include, for example, the fulfilment of storage and identification requirements, for example in connection with the fight against money laundering, control and reporting obligations in connection with taxes and the processing of information in connection with official inquiries. Furthermore, in accordance with Art. 6 Para. 1 lit. f DSGVO, it may be necessary to process your personal data in addition for the purpose of fulfilling contractual obligations. Justified interests in such cases include, for example, the selection of suitable business partners, the assertion of legal claims, the defence against claims for damages, asset or access control, the investigation of possible compliance violations, the prevention of criminal offences and the settlement of damages arising from the business relationship. When the contract is concluded, we sometimes collect information about your solvency via credit bureaus. Your solvency is used to check your creditworthiness. Credit bureaus, for example, store information that they receive from banks or companies. This information mainly includes name, date of birth, address and payment history. You can obtain information about the information stored about you directly from the credit agencies.

Your personal data is passed on within the company to the departments that need it to fulfil contractual or legal obligations or to protect legitimate interests. Within the framework of contractual relationships, we also employ personal data assistants or service providers who can access your personal data. Agreements on access to personal data ensure that the data protection regulations are complied with in these cases. Personal data is stored for as long as necessary to fulfil the above-mentioned purposes and, if necessary, is stored by us in accordance with the applicable accounting regulations.

5. Customer survey

The following part of the privacy policy concerns the survey data of respondents. Any participation in surveys is voluntary. Your answers to the survey will be processed by us on the basis of legitimate interest in accordance with Art. 6 Para. 1 letter f DS-GVO and for the purpose of determining customer needs and expectations in the course of quality management for the continuous optimization of our services. Your data will not be used for purposes other than these surveys. When participating in surveys, we also process the following personal data: e.g. store number, restaurant name / address, e-mail address via which you received the survey link, name of the restaurant employee if applicable, the answers from the survey, participation data and access data for the online survey. The way the Internet works means that every time you call up any Internet page your browser sends data to a web server. These are, for example, data about the software used (including browser, operating system), about the use of a website (including name of the domain/site visited, start and duration of the visit) as well as the IP address that was permanently or temporarily assigned to your computer by the network operator. If IP addresses are stored, they may, under certain circumstances, enable the subsequent allocation of data to the Internet user’s computer. For this reason, IP addresses are generally not stored in this survey, not even temporarily or partially. In the course of conducting the survey, your personal data will be anonymized following after the conclusion of the competition. If the survey is anonymous, no data is automatically collected that can be linked to you as a participant. In this case only the date and time of your participation will be stored. Within the scope of the online survey, cookies are used in accordance with the explanation below. Your data will not be shared withthird parties unless we are obliged to do so by mandatory legal provisions (passing on to external bodies such as supervisory authorities or law enforcement agencies). Within our company, we ensure that only those persons receive your data who need it to fulfil their contractual and legal obligations. The data will not be passed on to third parties/service providers within the scope of this survey. Nor do we transfer your data to countries outside the European Union (EU) or the European Economic Area (EEA).

6. Server log files

The provider of our website collects and stores information in so-called server log files, which your browser automatically transmits when you visit our website. These are browser type and browser version, operating system, URL, host name of the accessing computer, time of the server inquiry and the IP address of your terminal. The information is temporarily stored in a so-called log file for the following purposes:

  • Ensure a trouble-free connection.
  • Ensure a good experience with our website / application
  • Evaluate the system security and stability.

The legal basis for data processing is Article 6 Paragraph 1 lit. f DSGVO (legitimate interest). The legitimate interest is based on the above-mentioned data management purposes. We only pass on the data to companies within the group of companies and only to the extent necessary to achieve the above-mentioned objectives. The server log files are stored for a maximum of 7 days and then deleted.

7. Google Maps

Our site partly uses the map service Google Maps. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we indicate on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. More information on the handling of user data can be found in the Google data protection declaration: https://www.google.de/intl/de/policies/privacy/.

8. Rights of data subjects IAW Art. 13/14 DS GVO

Every data subject has the right of access under Art. 15 DSGVO, the right of rectification under Art. 16 DSGVO, the right of deletion under Art. 17 DSGVO, the right to restrict processing under Art. 18 DSGVO, the right of notification under Art. 19 DSGVO and the right to data transferability under Art. 20 DSGVO. In addition, you have the right of appeal to a data protection supervisory authority pursuant to Art. 77 DSGVO if you believe that the processing of your personal data is not lawful. The right of appeal is without prejudice to any other administrative or judicial remedy.

9.  Google Analytics

If you have given your consent, this website will activate Google Analytics, a web analysis service from Google LLC. The responsible service provider for the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer to help us to analyse how you use our web pages. As a rule, the information generated by the cookies about your use of this website is then transmitted to and stored by Google on servers in the USA.

We use the ‘anonymizeIP’ function (so-called IP masking). Activation of IP anonymisation on this website means that your IP address will be shortened by Google in member states of the European Union or in other states who are party to the agreement on the European Economic Area. Only in exceptional cases will the full-length IP address be transmitted to a Google server in the USA and shortened there. Google will not associate your IP address with any other data held by Google

The following data will be obtained from your visit to the website:

  • the pages you visit, your “click path”
  • attainment of “website goals” (conversions, e.g. newsletter subscriptions, downloads, purchases)
  • your user behaviour (such as clicks, length of stay, bounce rates)
  • your approximate location (region)
  • your IP address (in shortened form)
  • technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
  • your Internet provider
  • the referrer URL (via which website/ advertising medium you came to this site)

On behalf of the website operator, Google will use this information for the purpose of evaluating your anonymous use of the site, and compiling reports on website activity. The reports compiled by Google Analytics serve to analyse the performance of our website.

The data recipient is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as the processor. For this, we have concluded a processing agreement with Google. Google LLC, based in California, USA, and, in certain circumstances, US government authorities can access the data stored at Google. The transfer of your data to the USA cannot be ruled out.

Data associated with cookies sent by us is automatically deleted after 14 months. The deletion of data that has reached the end of the retention period takes place once a month. You can also prevent Google collecting and processing the data generated by the cookie relating to your use of the website (incl. your IP address) by:

  • not giving your consent to the use of cookies or:
  • downloading the browser add-on to deactivate Google Analytics HERE and installing it or
  • preventing the storage of cookies by selecting the appropriate settings in your browser software. However, if you configure your browser so that all cookies are rejected, this can result in you experiencing limitations in the functionality of this and other websites.

The legal basis for the processing of this data is provided by your consent in accordance with Art.6, sec. 1 a, GDPR. You can revoke your consent at any time with effect for the future by changing your cookie settings.

You can find more detailed information on Google Analytics terms of use and Google’s privacy policy by visiting https://marketingplatform.google.com/about/analytics/terms/de/ or https://policies.google.com/?hl=de.

10.   Vimeo

Vimeo video portal plug-ins from Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA are embedded in our website. These plug-ins also enable us to integrate video content we have published on Vimeo into this website.

Whenever you visit a page containing one or more Vimeo clips, a direct connection is set up between your browser and a Vimeo server in the USA, where information about your visit and your IP address is then stored. Interaction with the Vimeo plug-ins (e.g. clicking on the start button) also activates the transmission of this information to Vimeo and its storage. You can find Vimeo’s privacy policy with more detailed information on the collection and use of your data by visiting https://vimeo.com/privacy. If you have a Vimeo user account and do not want Vimeo to collect your personal data via this website and link it to your membership data stored on Vimeo, you need to log out of Vimeo before visiting this website.

In addition, via an iFrame in which the video is retrieved, Vimeo activates the Google Analytics tracker. This tracking is carried out by Vimeo and we have no access to it whatsoever. You can prevent tracking by Google Analytics by using the deactivation tools Google offers for some internet browsers. You can also prevent the data generated by Google Analytics relating to your use of the website (incl. your IP address) being transmitted to and processed by Google, by downloading the available browser plug-in from the link below and installing it.

https://tools.google.com/dlpage/gaoptout?hl=de

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